Contact information
Contact Us
If you have any questions about your order, our products, or anything else, feel free to reach out to us.
We’re always happy to help.
Customer Support
Email: ascenta100@gmail.com
Please include your order number if you are contacting us about an existing order so we can assist you more quickly.
Response Time
We aim to respond to all inquiries within 24–48 hours, Monday through Friday.
Response times may be slightly longer during periods of high demand or holidays.
Order Questions
If you are contacting us about an order, please include:
- Your order number
- A description of your question or issue
- Photos if your order arrived damaged or incorrect
This helps us resolve your request as quickly as possible.
Business Hours
Customer support is available:
Monday – Friday
Contact Form
You can also use the contact form on this page to send us a message directly.